Answers to common questions

Questions on serotalin® Original

Normally, the serotonin level in the brain can hardly be regulated by food. This is due to the so-called blood-brain barrier, which does not allow serotonin to pass through.

That is why, ideally, serotonin must be produced locally. And this is exactly where serotalin® comes in: The special combination of valuable amino acids, minerals and vitamins ensures the release of serotonin in the brain. The serotonin level increases.

Our serotalin® Original is free of additives, vegan, gluten- and lactose-free. Thus easily tolerated and proven side effects are not known to us.

Depending on how well you tolerate caffeine, you may be able to do without your coffee in the morning, as our capsule already contains 49 mg. This corresponds to about one cup of coffee. .

Take the capsule best in the morning in combination with a small breakfast.


We recommend taking one capsule in the morning with a small breakfast.

serotalin® is your upgrade for intense days. You don't have to take it every day. Try to get a feel for serotalin® and take it according to your personal needs.


Many of our customers take one capsule of serotalin® on days when they need to be extra powerful. On weekends or casual Fridays, they skip it.

No, serotalin® is not purely herbal. The high dosage of vitamins is not feasible purely vegetable. Nevertheless, our product is completely vegan - even the capsule and gluten-free. Made "Made in Germany" with high quality.



That's not a problem. You can open the capsule and drink the white, neutral-tasting powder or mix it into your yoghurt. The only important thing is that the powder should not be left open in the air for too long and should not be heated.

The combination with antidepressants should be discussed with your doctor because of the mutual reinforcement.

It is generally advisable to ask your doctor whether the combination with a drug you are taking is possible.

serotalin® contains 49mg of caffeine per daily serving and is not recommended for pregnant or breastfeeding women.




Due to the caffeine it contains, serotalin® is not recommended for children under the age of 14.


serotalin® is carefully manufactured and produced in Germany. The ingredients are checked for heavy metals and pesticides, so you get a product of the highest quality.

Our manufacturing process is GMP certified. This "Good Manufacturing Practice" promises a high standard and guarantee the highest quality.



Questions about serotalin® St. John's wort

For both serotalin® Original and serotalin®
St. John's wort, we recommend taking it as needed. That means you
don't have to take it every day, but whenever you feel
you need to get your well-being back on track.

serotalin® Original and serotalin® St. John's wort have been developed independently of each other and both have a clear effect in themselves: while serotalin® Original makes you fitter, more alert and more active, St. John's wort leads to calming and provides a feeling of inner peace.

However, there is also an interaction between the two products, which may make it advisable to take them at the same time or at different times of the day: St. John's wort has a direct effect on the GABA level in the brain, but if there is too little serotonin in the brain, this impairs the effect of the GABA receptors: the more GABA can therefore not be processed optimally. This is where serotalin® Original comes into play. Because of the 5-HTP contained serotalin® Orginal ensures a rapid increase in serotonin levels. This higher serotonin level then leads to a stronger calming effect.

No. It is correct that medicines containing
St. John's wort warn of increased photosensitivity. However,
there is little evidence or studies to support this effect. In addition, we were able to significantly reduce the St. John's wort content
by adding linden flowers, so the St. John's wort dose
in serotalin® is much lower than in above mentioned medicines. This small
amount makes photosensitivity and a corresponding reaction of the body very
unlikely.

Questions about serotalin® RAPID MELATONIN SPRAY

Our serotalin® RAPID MELATONIN is free of additives, furthermore vegan, gluten- and lactose-free. Thus easily tolerated and proven side effects are not known to us.

Our serotalin® RAPID MELATONIN SPRAY is not addictive because it is quickly broken down by the body, yet we do not see it as a long-term solution. serotalin® RAPID MELATONIN SPRAY helps you fall asleep faster on stressful days, shift work or during jet lag and thus be fitter the next day.

The liposomal melatonin contained enables higher bioavailability and better absorption of melatonin, because with liposomal melatonin the melatonin is enclosed in liposomes, which consist mainly of lipids, and is thus administered to the body. The liposome prevents the melatonin from being broken down by saliva, for example, before it can enter the body. This would cause melatonin to lose its potency.

Since serotalin® RAPID MELATONIN SPRAY is sprayed into the mouth, it can be absorbed directly through the mucous membranes. Thus, there is a faster onset of action to fall asleep faster.

In the first production of our Melatonin Spray, it can unfortunately happen in individual cases that the atomizer is clogged, so that the spray button can no longer be pressed. If this happens to you, please proceed as follows:

- Turn the atomizer from the bottle and rinse with warm water.
- Remove the spray button and rinse under warm water
- Pump until the atomizer is free of residues.
- The spray will work again!

However, if it still does not work, then we will find a solution together. Simply contact us at support@serotalin.de. In the next production we have fixed the error, so that the spray works without problems at least 200x.

Questions about the order

Through our partner Klarna we offer payment by invoice with 30 days payment term. To do this, please select "Klarna purchase on account" during the ordering process. A registration directly with Klarna is not necessary.

The invoice will be sent by e-mail from the date of shipment of the goods. Also by e-mail you will receive the payment request directly from Klarna. The payment will then be made exclusively through Klarna - either through their website or through the Klarna app. Please do not make a transfer to our bank account!


You will receive a shipping confirmation with a tracking ID and a link to the shipment tracking.


Important for orders to Austria: Please enter the tracking number on dhl.com

If the package has not arrived at your address, it is best to first check in the tracking system whether the package was delivered to a branch. Unfortunately, sometimes DHL forgets to put a notification in the mailbox.



Please note that for hygienic reasons we can only take back unopened goods. You can return the products within 14 days to the following address:

Serotalin GmbH
Am Mühlberg 22
93077 Bad Abbach
Germany

Please write us a short email to support@serotalin.de with your name and order number, if you have them handy. As soon as we have received and checked the goods, we will refund your money. You can find more information in our terms and conditions.


To protect the environment, we do not enclose paper invoices with the packages. However, after a few days you will automatically receive a pdf invoice to your specified e-mail address.


If any parts of your order are missing, please send a short mail to support@serotalin.de with your name and order number, if you have it handy. See subject line in the order confirmation.


We will send you the missing products as soon as possible.


You can redeem your voucher code at the last step of the checkout process. Mobil click on "Show order summary" to get the discount code field displayed. Entering the code will then automatically recalculate the price.

Please note that the discount code is only valid if some redemption conditions are met: for example, new customer order, minimum order value, time limit.



It's very simple: You contact support@serotalin.de with your return request. After our check you will receive information from us for the return shipment.

There are a few things to keep in mind:

- The warranty is valid for 60 days after purchase of the product.

- The product you want to return must not be empty .

- If you have ordered a product more than once, only one package may be opened.

- We will refund 100% of the purchase price to the payment method used at the time of purchase.

- Shipping costs will not be refunded.

- The 14-day right of withdrawal remains unaffectedby the money-back guarantee.


So you can now easily test our products without risk.